Forge Business Technology, LLC

Your operations run on manual processes, tribal knowledge, and tools nobody trusts. We replace them with automated, auditable, mission-ready systems — on timeline and on budget.
SDVOSB · CVE Verified Atlassian Silver Partner Facility Clearance · Secret

We turn operational chaos into clarity.

Forge is a veteran-led SDVOSB built on a simple principle: understand the problem before proposing the solution. We work across DoD, civilian federal, and commercial clients — embedding with your teams, diagnosing what's broken, and delivering solutions that survive staff turnover and scale with the mission. We're not a body shop and we don't pitch shelfware. If it doesn't drive a measurable outcome, we don't deploy it.

< 12 Mo
Zero to Full Visibility
IL2–5
Active Delivery
≤$4M
Sole Source Ready
15+
Pro Certifications

Core Capabilities

IT Service Management

Incidents lost in email with zero SLA visibility or audit trail — we deploy ITIL-aligned service desks with automated routing, escalation, and real-time operational reporting.

In Practice → Deployed a full ITIL-aligned service desk for AF data center ops replacing a shared inbox that dropped 30%+ of requests. Automated routing, SLA tracking, and change management gave leadership audit-ready operational data.
ITSM ITIL CMDB Service Desk Incident Mgmt
$

IT Cost Management

Can't answer what your data center costs or who's paying for what — we identify every asset, map costs to missions and tenants, and deliver clear spend visibility down to the dollar.

In Practice → Identified ~100% of assets across an AF enterprise data center and attributed 70%+ of costs to specific tenants. From zero visibility to defensible budget justification in under 12 months.
FinOps Cost Attribution Asset Mgmt Cloud Cost IT Cost Mgmt

Enterprise Work Management

Work is scattered across tools, inboxes, and spreadsheets — we unify planning, tracking, and reporting into a single platform so leadership has real-time visibility from task level to portfolio level.

In Practice → Consolidated fragmented project tracking into enterprise work management platforms with automated reporting, cross-team visibility, and executive dashboards.
Agile SAFe Portfolio Mgmt Work Planning

Digital Transformation

Approvals stuck in email chains and processes living in someone's head — we replace tribal knowledge with automated workflows that survive staff turnover and scale with the mission.

In Practice → Mapped and automated multi-step approval processes that previously lived in email and tribal knowledge. New team members now onboard into documented, repeatable workflows instead of guessing.
IT Modernization Process Automation Workflow

Data Analytics & Reporting

Data lives in ten different systems and nobody agrees on the numbers — we build automated dashboards that pull from live sources so leadership makes decisions on facts.

In Practice → Built executive dashboards consolidating data across service management, asset inventory, and financial systems. Eliminated weekly manual report builds and gave leadership self-service access to current ops data.
Dashboards Business Intel Data Analytics

Atlassian Solutions

Jira and Confluence deployed but underused, with workarounds instead of workflows — we optimize what you already own with automation, ScriptRunner, and training that drives real adoption.

In Practice → Took an existing Jira instance with 200+ abandoned projects and rebuilt it into a structured work management platform with ScriptRunner automations, custom workflows, and training that got teams actually using it.
Jira Confluence JSM Silver Partner

Why Forge

🎖

Veteran-Led

We've operated inside the organizations we serve. We don't learn your mission from a brief. We've lived it.

🔍

Diagnose First

We assess where you are before proposing where to go. No assumptions, no premade playbooks, no tools you don't need.

🔒

Cleared & Ready

Cleared to deliver where it matters. No delays waiting on security approvals or environment access.

Measurable Impact

We solve operational problems. If the tool doesn't drive a measurable outcome, we don't deploy it.

Past Performance

Component Enterprise Data Center

Enterprise Atlassian platform management, ITSM implementation, and FinOps cost attribution across classified environments. Delivered Tier 1 through 3 support, security hardening, and automated financial reporting for 30+ tenant organizations, replacing manual processes with defensible, auditable operations.

Client: U.S. Air Force Role: Subcontractor
Type: T&M Period: 2023 – Present
0%
Assets Identified
0%
Cost Visibility Achieved
Atlassian Licensing & Advisory

Managed full-lifecycle Atlassian licensing, including procurement, product strategy, and cost optimization, as a direct prime to a federal civilian agency. Delivered 20–30% savings over competing partners through transparent pricing and proactive advisory, converting a first-year engagement into a renewed multi-year relationship.

Client: NOAA Role: Prime
Type: FFP Period: 2024 – Present
20–30%
Licensing Savings
100%
Client Retention
Compliance & AI Security

Architected and implemented a compliance-ready Atlassian environment supporting SOX/SEC requirements during IPO transition. Deployed AI-powered PII detection and automated remediation, reducing breach risk from millions per incident to near zero.

Client: Global EdTech Co. Role: Prime
Type: FFP Period: 2024 – Present
AI-DLP
PII Protection Deployed
$M+
Risk Mitigated / Incident
PENDING GSA MAS
Multiple Award Schedule application in progress. Once active, enables streamlined ordering through GSA Advantage for all federal agencies.
ACTIVE SDVOSB Sole Source
Contracting officers can award directly to Forge up to $4M without competition under FAR 19.1405. Fastest path to contract.
ELIGIBLE SDVOSB Set-Aside
Eligible for competitive SDVOSB set-aside procurements. CVE-verified through the SBA's certification program.
ELIGIBLE Subcontractor
Available for teaming arrangements with large and small primes. Active Secret facility clearance supports classified subcontract work.

NAICS Codes

541512 PRIMARY
Computer Systems Design
541611 Mgmt Consulting
541519 Other Computer Svcs
518210 Data Processing
541690 Technical Consulting
541990 Other Prof. Svcs
PSC: D302 · D306 · D399 · R408

Company Data

CAGE: 9BNA6
SBA Size Std: $34M (NAICS 541512)
Status: Well under threshold

Key Certifications

Agile · SAFe · ITIL · Atlassian · AWS · CompTIA · ISC²

Contact

Name Isac Jaramillo
Title CEO / Owner
Phone (385) 427-7572
Location Roy, Utah
Facility Clearance Active Secret / TS Eligible
Partners Atlassian · AWS · Carahsoft · CDW-G